Shipping policy
SHIPPING POLICY
Order Processing Time All orders are processed and dispatched within 3–5 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Cost We offer free shipping on all orders.
Delivery Times
- United Kingdom (UK): Estimated 2–4 business days after dispatch.
- International: Estimated 7–21 business days after dispatch, depending on destination and customs processing.
International Orders International orders may be subject to customs duties, import taxes, and other charges. These are the responsibility of the recipient and are not covered by Sergen Home & Tech.
Order Tracking Once your order has been dispatched, you will receive a tracking number by email.
Lost or Damaged Parcels If your order arrives damaged or is lost in transit, please contact us at sergentech@gmail.com and we will resolve the issue as